Accessibility Statement

Our Commitment to Accessibility

Starr Visual Solutions (SVS) believes that every person deserves equal access to information and services — regardless of ability, disability, or the assistive technology they use. We are committed to providing a website experience that is accessible, usable, and inclusive for all visitors.

This commitment is not only a reflection of our values as a veteran-owned business but also our professional responsibility as a government contractor operating in alignment with federal accessibility requirements.

Accessibility Standards We Follow

The SVS website is designed and maintained with the goal of conforming to the following recognized accessibility standards:

a. WCAG 2.1 Level AA

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA — the internationally recognized standard for web accessibility. These guidelines are developed by the World Wide Web Consortium (W3C) and cover a wide range of recommendations for making web content more accessible.

b. Section 508 of the Rehabilitation Act

As a federal government contractor, SVS is committed to compliance with Section 508 of the Rehabilitation Act of 1973, as amended. Section 508 requires that electronic and information technology developed, procured, maintained, or used by the federal government be accessible to people with disabilities.

c. Americans with Disabilities Act (ADA)

SVS supports the principles of the Americans with Disabilities Act (ADA) and works to ensure our digital presence does not create barriers for individuals with disabilities.

Accessibility Features of This Website

The SVS website has been built with the following accessibility features:

Visual

• High contrast color scheme using deep navy and white text for maximum readability
• Gold accent colors meet minimum contrast ratio requirements for decorative elements
• Text remains readable and scalable up to 200% zoom without loss of content or functionality
• No content relies on color alone to convey meaning
• Descriptive alt text provided for all meaningful images

Navigation and Structure

• Logical, consistent page structure with proper heading hierarchy (H1, H2, H3)
• All navigation menus are accessible via keyboard
• Skip navigation links available to bypass repetitive content
• All interactive elements are clearly labeled and reachable via Tab key
• Focus indicators are visible on all keyboard-navigable elements

Content

• Plain language used throughout the site for clarity and comprehension
• No auto-playing audio or video content
• No flashing, strobing, or rapidly blinking content
• All form fields include descriptive labels and clear error messages
• Contact form is fully keyboard and screen reader accessible

Technical

• Semantic HTML5 markup used throughout
• ARIA (Accessible Rich Internet Applications) labels applied where appropriate
• Pages are structured to be navigable and readable without CSS
• Site is optimized for mobile devices and responsive screen sizes

Assistive Technology Compatibility

The SVS website is designed to be compatible with the following assistive technologies:

• Screen readers including JAWS, NVDA, and Apple VoiceOver
• Voice recognition software including Dragon NaturallySpeaking
• Browser-based zoom and text resizing tools
• Keyboard-only navigation (no mouse required)
• High contrast display modes on Windows and macOS
• Switch access devices

We recommend using the latest version of your browser and assistive technology for the best experience on our site.

Known Limitations

While we strive to achieve full accessibility across all site content, we acknowledge the following known limitations that we are actively working to address:

Some PDF documents linked from this site, including capabilities statements and downloadable resources, may not be fully optimized for screen readers. We are working to remediate existing documents and ensure all future documents meet accessibility standards.

Third-party content or embedded tools accessed through our site may not meet the same level of accessibility. We are not responsible for the accessibility of third-party websites or services.

We are committed to continuous improvement and regularly review our site to identify and address accessibility gaps.

Third-Party Content

Our website may contain links to third-party websites, government portals, partner resources, or external platforms. SVS does not control the content or accessibility practices of third-party sites and cannot guarantee that they meet WCAG 2.1, Section 508, or ADA standards.

We encourage users who encounter accessibility barriers on any linked third-party site to contact that organization directly.

Requesting Accessible Content or Accommodations

SVS is committed to providing reasonable accommodations to ensure that all users can access our content and services. If you require information from our website in an alternative format — including large print, audio format, or other accessible medium — please contact us and we will do our best to provide it in a timely manner.

To request an accommodation or accessible format, please contact us at:

We aim to respond to all accessibility accommodation requests within two (2) business days.

Feedback and Reporting Accessibility Issues

We welcome feedback from all users regarding the accessibility of the SVS website. If you encounter any barriers, experience difficulty accessing any content, or have suggestions for improvement, please let us know.

When reporting an accessibility issue, it is helpful to include:

• The web page or section where you experienced the issue
• A description of the barrier or difficulty encountered
• The assistive technology or browser you were using, if applicable
• Your preferred method of contact for our response

Please submit accessibility feedback to:

All feedback is reviewed and used to continuously improve the accessibility of our site. We take every report seriously and treat accessibility concerns with the same urgency as any other mission-critical issue.

Formal Complaints and Enforcement

If you are not satisfied with our response to an accessibility concern or believe your rights under Section 508 or the ADA have been violated, you have the right to file a formal complaint with the appropriate authority.

For Section 508 Complaints (Federal Accessibility):

For ADA Complaints:

You may also file a complaint with the U.S. Equal Employment Opportunity Commission (EEOC) or your relevant federal agency’s Section 508 coordinator if your complaint relates to a government-specific contract or program.

Our Ongoing Commitment

Accessibility is not a one-time effort — it is an ongoing commitment. SVS conducts periodic reviews of our website to identify areas for improvement and stays current with evolving accessibility standards and best practices.

We are dedicated to maintaining a website that reflects the same standards of excellence, discipline, and professionalism that define everything we do at Starr Visual Solutions.

Contact Information

For all accessibility-related inquiries, feedback, accommodation requests, or to report an issue, please contact us directly: